Sellerdeck Support Centre

Technical Support Options

Alert REMINDER: If you have not already upgraded to the new Sage Pay integration, for more information CLICK HERE.

Sellerdeck Knowledge Base<

The Sellerdeck Knowledge Base provides a wealth of information about all Sellerdeck products and services. This is a good place to find answers to your questions.

Access the Sellerdeck Knowledge Base >>

Sellerdeck Community

Ask our Experts, our Community is at your service 24/7.

Access the Sellerdeck Community >>

Sellerdeck Services Status Page

Check the status of Sellerdeck Hosting, Sellerdeck Payments, Feefo and other services 24/7.

Access the Sellerdeck Service Status Page >>

Follow the Sellerdeck Support Twitter which tracks the progress of service disruptions >>

Sellerdeck Cover, Cloud and 365 Subscribers

The Sellerdeck Support Centre

Using the Sellerdeck Support Centre, you can raise support tickets online 24/7 and check the status of your support tickets without having to pick up the telephone. You can also post updates to your tickets, attach files and even record a video of the problem you are experiencing.

Click here to access the Sellerdeck Support Centre >>

Sellerdeck Live Chat

Sellerdeck Live Chat is enables you to connect with a support agent without having to pick up the telephone.


Telephone Support

Sellerdeck Cover and Sellerdeck 365 includes telephone support and free upgrades to the latest version of the software. To find out more about Sellerdeck Cover, call 0845 129 4888 (calls cost 2p per minute plus your phone company's access charge).

For Sellerdeck E-Commerce, EPOS and Managed Services support call 0845 129 4848 (calls cost 2p per minute plus your phone company's access charge) or +44 (0)1932 358370 (9am-5pm, Monday to Friday).

For Sellerdeck Enterprise or Premium Support call 0845 226 5040 (Please note that calls cost 7p per minute plus your phone company's access charge) (9am-5pm, Monday to Friday).