Sellerdeck Desktop Services
Cover Contract
Complete Peace of Mind
Sellerdeck Cover is the affordable, annual support and maintenance policy giving you access to the telephone technical support line and guaranteeing that your software is kept up to date with the latest releases.
Your Cover subscription includes:
- UK-based telephone support*
- Free version upgrades
- Access to the Sellerdeck technical support hotline*
- Fast track response for critical issues
- Emergency web hosting provision for limited period
Great new features
The table below lists the feature benefits you can enjoy when upgrading to the latest version of Sellerdeck..
| Version | Features Added |
|---|---|
| Sellerdeck Desktop 2016 | Closer integration with PayPal Pro, improved stock monitoring on options, automatic feeds for Google, access to Extensions Catalogue including eBay Order Manager, Sales Dashboard and Duplicate Page Name Checker. |
| Sellerdeck 2014 | Responsive Themes for Handheld Devices, Product Slideshows and Carousels, Social Media Integration, Sellerdeck Integrated Shipping, PayPal Express Enhancements, Feefo Enhancements |
| Sellerdeck 2013 | Product Filtering, Automatic Pagination, Dynamic Pricing & Product Options, Enhanced Searching, HTML Emails, Server-Side API |
| Sellerdeck v11 | Single Use Coupon Codes, Single Product Per Page, Online Customer Accounts, Online Order Tracking/Order History |
| Sellerdeck v10 | Real-Time Stock Control, Independent Customer Feedback (Feefo), Streamlined Checkout |
Help is just a phone call away
Whether you have a technical problem with your online store, or just need some help in making changes to it, with Sellerdeck Cover the solution is only a phone call away. Sellerdeck Cover enables you to make full use of all the features of your Sellerdeck software and the reassurance of priority access to our support team through our UK based technical support hotline. For any reported incident, which actually disables your store, we guarantee a two working-hour response plus immediate referral to our development team for a fast-track solution.
Keep your software up to date
Sellerdeck Cover entitles you to 12 months of free software upgrades. Our regular newsletter will inform you of all version upgrades and maintenance releases, ensuring you benefit from new product features as they appear. To obtain the latest software releases and patches visit the Download Centre.
Emergency Hosting Provision
Should your existing service provider go out of commission or your site experience poor service levels you will be entitled to 60 days free Sellerdeck hosting. This ensures that your online store remains open whilst you find a new service provider.
*Lines are open between the hours of 09.00 and 17.00, Monday to Friday. Pricing, terms and conditions are subject to change without notice.