Sellerdeck Link for Sage 50 saves you time and helps avoid costly errors by automatically transferring orders and product details from your online store to Sage 50 Accounts. It also enables you to move product information from Sage into Sellerdeck. The latest release, Sage Link 2.7.5 Beta, now supports Sage 50 Accounts 2013 and is compatible with Sellerdeck 2013.
Click here to download Sage Link 2.7.5 Beta
The Cloud dramatically failed to live up to its billing last month, when storms in the US managed to cause a service interruption at Amazon Web Services. In the same week, Salesforce.com customers also had to endure an outage, leaving everyone wondering how many of the claims made by cloud evangelists are overblown.
As Clint Boulton reports in his blog Cloud Outages Show CIOs Still at Vendors’ Mercy, it raises questions about where organisations should deploy cloud services. The proprietors of small businesses have to ask the question, if bigger organisations are concerned about the potential risks of cloud, then how much more should we be?
Read the full article here.
Sellerdeck’s Feefo service provides a full management system for feedback, giving customers and merchants the chance to communicate effectively and increasing the chances of leaving the customer satisfied. Sellerdeck customers integrating Feefo into their sites typically see a 10% lift in total orders.
Feefo (www.feefo.com) has fast become the leading supplier of customer service ratings in the UK and is used by high-profile companies such as Fat Face, Lands’ End and Charles Tyrwhitt. Customer feedback provided by the Feefo tool can not only help merchants hone their levels of customer service but get a better idea of exactly what their customers are looking for, too.
The system is particularly useful to specialist retailers such as online garden machinery supplier and Sellerdeck customer Mower Magic (www.mowermagic.co.uk). Jez Hall, Director of Mower Magic, decided to integrate Feefo after hearing about it in Sellerdeck’s online forums. However, he was unsure of how he could garner enough feedback to create an instant impact.
“Sellerdeck advised us to approach all customers who’d purchased from us over the last three months. The Sellerdeck software automates the process, so we contacted more than 1000 customers, asking them to comment on their experience. The response was amazing and in a few days we had feedback across much of the site,” Jez said.
Ben Dyer, CEO of Sellerdeck, commented: “Having feedback published alongside product information can make a massive difference to conversion rates on a merchant’s website. Even if the feedback is negative, merchants can quickly act on it to improve their levels of customer service, increasing their chances of success over the longer term.
“And while merchants can approach Feefo directly in order to integrate the feedback system into their sites, they’ll find Sellerdeck’s prices – a result of our bulk purchasing power – very competitive.”
Information about pricing and integrating Sellerdeck’s Feefo service into websites is available to Sellerdeck customers on 0845 189 1859 (calls cost 3p per minute plus your phone company’s access charge) and at www.sellerdeck.co.uk/index.php/E-Commerce-services/category/feefo
For more details about Sellerdeck, further case studies, an interview with Ben Dyer or images please contact:
Ben Camm-Jones
e: ben@claritycomms.com
t: +44(0) 20 7100 1333
m: +44(0) 7515 877 621
£20m management training fund unveiled to help small business. The Skills Minister John Hayes has called on senior leaders in SMEs to take advantage of funding that will support leadership and management training to help them grow their businesses. Read the full article here.
£20m management training fund unveiled to help small business. The Skills Minister John Hayes has called on senior leaders in SMEs to take advantage of funding that will support leadership and management training to help them grow their businesses. Read the full article here.
Sellerdeck Online
The new, web-based Sellerdeck Online E-Commerce range comprises five monthly subscription packages. All the packages include everything needed to design, build and manage an E-Commerce website. In a break from traditional software pricing where additional fees are often charged for high-level features, Sellerdeck Online pricing is based on usage with all the subscription levels offering identical functionality including advanced features such as:
Nick Kington, managing director of Sellerdeck Online comments, “In today’s E-Commerce environment, start-up and SME businesses are looking to take advantage of all the channels and services available to develop and grow their online businesses. With the launch of this new range of Sellerdeck Online products we are looking to provide British businesses with access to competitively priced, ‘all-in-one’ E-Commerce applications with all the integrated functionality necessary to build a successful online store.”
This launch follows on from the joint venture announced in June 2011 between Sellerdeck and Oxatis, the top-selling E-Commerce provider in France, Spain and Italy. The resulting pan-European group provides E-Commerce systems to the start-up and SME markets in UK, France, Spain and Italy and has a customer portfolio approaching 20,000 e-tailers with over 11 million orders processed and more than £1 billion of online sales per annum.
Sellerdeck Desktop v11
Sellerdeck has also recently shipped version 11 of its desktop software. This allows customer accounts to be created automatically and enables shoppers to view their account details and track the progress of their orders online. It adds support for single-use discount coupons, usability enhancements and SEO improvements including fast ‘single product per page’ implementation.
Sellerdeck Online
The new, web-based Sellerdeck Online E-Commerce range comprises five monthly subscription packages. All the packages include everything needed to design, build and manage an E-Commerce website. In a break from traditional software pricing where additional fees are often charged for high-level features, Sellerdeck Online pricing is based on usage with all the subscription levels offering identical functionality including advanced features such as:
Nick Kington, managing director of Sellerdeck Online comments, “In today’s E-Commerce environment, start-up and SME businesses are looking to take advantage of all the channels and services available to develop and grow their online businesses. With the launch of this new range of Sellerdeck Online products we are looking to provide British businesses with access to competitively priced, ‘all-in-one’ E-Commerce applications with all the integrated functionality necessary to build a successful online store.”
This launch follows on from the joint venture announced in June 2011 between Sellerdeck and Oxatis, the top-selling E-Commerce provider in France, Spain and Italy. The resulting pan-European group provides E-Commerce systems to the start-up and SME markets in UK, France, Spain and Italy and has a customer portfolio approaching 20,000 e-tailers with over 11 million orders processed and more than £1 billion of online sales per annum.
Sellerdeck Desktop v11
Sellerdeck has also recently shipped version 11 of its desktop software. This allows customer accounts to be created automatically and enables shoppers to view their account details and track the progress of their orders online. It adds support for single-use discount coupons, usability enhancements and SEO improvements including fast ‘single product per page’ implementation.
Good weather warms up internet sales.
Warm weather, a late Easter and the Royal Wedding brought a welcome boost to online sales growth in April, according to figures out today. The British Retail Consortium’s monthly report on retail sales levels showed that non-food, non-store sales rose by a healthy 13.7% in April, compared to last April. Read the full article here.
Good weather warms up internet sales.
Warm weather, a late Easter and the Royal Wedding brought a welcome boost to online sales growth in April, according to figures out today. The British Retail Consortium’s monthly report on retail sales levels showed that non-food, non-store sales rose by a healthy 13.7% in April, compared to last April. Read the full article here.
In addition respondents reported their average shopping cart value increased slightly during the period from £67.30 in the fourth quarter 2009 to £68.90 in the same period in 2010.
E-tailers reported that the early snow placed extra pressures on their customer service operations as people were anxious about their orders arriving in time for Christmas.
Richard Smart, managing director, Smart Packaging, www.smartpackagingstore.co.uk reports that, “Although our customer service queries increased over 400% due to the unprecedented weather conditions, we still managed to increase our sales by 19%. We found that by working very closely with our main carriers we were able to offer a dedicated Weather Help page on the site which indicated the ‘troubled’ postcodes which then helped customers when ordering.”
Ben Biscoe, managing director of Fairyglass www.fairyglass.co.uk comments that, “While the snow caused a few problems with deliveries, it also meant that customers did not venture out to shop. As a result we had our best online sales ever this Christmas, up around 15% on last year.”
Nick Kington, managing director at Sellerdeck comments, “Despite the snow and ice, SMEs selling online have continued to report healthy increases in both the number of orders processed, and most importantly the revenues achieved in the run up to the crucial Christmas trading period. This survey highlights that more consumers have opted for the convenience of online shopping this Christmas, although businesses have had to work extra hard to overcome the customer service difficulties created by the weather conditions.
Contacts: Phil Rothwell, Sellerdeck. 0845 129 4888 (calls cost 2p per minute plus your phone company’s access charge)
Sellerdeck PR: Jane Lee, Dexterity. +44 (0)1273 470199, Sellerdeck at dexterity.co.uk
About Sellerdeck:
Founded in 1996, Sellerdeck (www.sellerdeck.co.uk) is a British company specialising in helping small and medium retailers trade, both online and offline, using its E-Commerce and electronic point of sale (EPOS) packages.
Sellerdeck offers E-Commerce products for web designers and self-builders, including both web-based and desktop solutions. The range includes Sellerdeck Enterprise, Sellerdeck Business, Sellerdeck Catalog, Sellerdeck Express and Sellerdeck Designer. Sellerdeck powers more UK E-Commerce sites than any other company.
Sellerdeck EPOS systems give a comprehensive feature set that is straightforward to operate at great value. The range extends from a low cost, single till installation for the smaller store, to integrated multi-till and multi-site systems with head office functionality for centralised product, stock and price updating and reporting.
Trademarks: Sellerdeck, Sellerdeck Catalog, Sellerdeck Business, Sellerdeck Express and Sellerdeck Designer are registered trademarks of Sellerdeck Software Limited.
